Terms and conditions

These Terms & Conditions ("Terms") apply to your use of the website and services provided by Bisou Beauty AB ("Bisou Beauty", "we", "us", or "our"). By accessing or using our website, purchasing our products, or using our services, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our website.

Bisou Beauty AB
Registered in Sweden
Organization number: 5595173864
Address: Banérgatan 10, 115 23 Stockholm
Email: hello@bisoubeauty.se

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use of the website.

You must not:

• Misuse the website or introduce viruses or other harmful material
• Attempt unauthorized access to the website, servers, or databases
• Use the website for fraudulent purposes

We reserve the right to restrict or terminate access if these Terms are violated.

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use of the website.

You must not:

• Misuse the website or introduce viruses or other harmful material
• Attempt unauthorized access to the website, servers, or databases
• Use the website for fraudulent purposes

We reserve the right to restrict or terminate access if these Terms are violated.

All prices are shown in [SEK/EUR] and include VAT unless otherwise stated.

We reserve the right to change prices at any time. The price applicable to your order is the price shown at the time of purchase.

Payment must be made using the payment methods available at checkout. Orders will not be processed until payment has been successfully completed.

Once you place an order, you will receive an order confirmation by email. This confirmation does not constitute acceptance of the order.

We reserve the right to:

• Refuse or cancel an order
• Correct errors in pricing or product information

If an order is cancelled after payment, a full refund will be issued.

Shipping times and costs are stated at checkout and may vary depending on location.

Bisou Beauty AB is not responsible for delays caused by third-party carriers or circumstances beyond our control.

Risk of loss passes to you upon delivery.

In accordance with EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving your order, unless the product is exempt (e.g. opened cosmetic products for hygiene reasons).

To be eligible for a return:

• Products must be unused, unopened, and in original packaging
• Proof of purchase is required

Refunds will be issued once the returned items have been received and inspected.

Return shipping costs are the responsibility of the customer unless the product is defective.

If a product is defective or incorrect, please contact us as soon as possible with details and images if applicable.

We will handle complaints in accordance with Swedish consumer protection laws.

All content on this website, including but not limited to text, images, logos, graphics, and design, is the property of Bisou Beauty AB or its licensors and is protected by intellectual property laws.

You may not reproduce, distribute, or use any content without prior written permission.

To the maximum extent permitted by law, Bisou Beauty AB shall not be liable for:

• Indirect or consequential damages
• Loss of profits, data, or business
• Errors or interruptions on the website

Nothing in these Terms limits liability that cannot be excluded under applicable law.

We process personal data in accordance with applicable data protection laws. Please refer to our Privacy Policy for more information on how we collect and use personal data.

We reserve the right to update or modify these Terms at any time. Changes will be effective upon publication on the website.

It is your responsibility to review the Terms regularly.

These Terms are governed by and construed in accordance with the laws of Sweden.

Any disputes shall be settled by Swedish courts, unless mandatory consumer protection laws state otherwise.

If you have any questions regarding these Terms, please contact us at:

Email: hello@bisoubeauty.se
Company: Bisou Beauty AB